Victorian Government Purchasing Board
Achieving Excellence in Government Procurement

News - VendorPanel chosen to replace Ariba as the platform to support eServices

The Department of Premier and Cabinet has recently completed a competitive tender process to choose a new platform to support the Victorian Government’s eServices Register. The successful provider is VendorPanel Pty Ltd, a technology company based in Victoria. The VendorPanel platform has won multiple awards and provides a streamlined and intuitive user experience. For more information on the platform, watch this introductory video or visit VendorPanel. The VendorPanel platform will replace Ariba as the platform for the eServices Register in early June 2017.

Key Dates for Buyers

  • VendorPanel will be available to Victorian Government Buyers from early June 2017. Most active users will be sent a registration invitation at this time. All other users should register via this page from early June.
  • From early June 2017, all new procurement requests under eServices must be made via the VendorPanel platform.
  • Any Buyers with open requests in Ariba will be able to manage these until 30 June 2017
  • The Government’s licence with Ariba will end on 30 June 2017 and therefore all access to Ariba will cease at that time. All data in Ariba will be destroyed 120 days after the licence ends. Current users will have to archive their own records. Archiving instructions are on the eServices page under the “Training” link.

Key Dates for Suppliers

  • On 25 May 2017, the Supplier Registration page will provide the option to join VendorPanel so that you can continue to access eServices.
  • From early June 2017, new opportunities in eServices will start being posted via VendorPanel. You must register to access eServices via VendorPanel.
  • On 30 June 2017, your access to eServices via Ariba will cease, but your Ariba Network Account will remain active.

There will be training available on the 27th and 29th of June for Buyers to learn the new system. Please book into a session below:

If you have any questions or you have a procurement that does not fit within these timelines, please contact the eServices team at

The Victorian government through the Department of Premier and Cabinet launched the eServices Register on 1 July 2013.

The eServices Register provides the process of bidding for government work for suppliers while allowing the government to make more informed purchasing decisions from a greater range of suppliers.

Use of the eServices Register to procure ICT professional services is mandatory for all the inner budget departments and agencies covered by the VGPB. It is available for use by all other government agencies including Local government.     

The eServices Register promotes more efficient delivery of ICT services to the Victorian Government.

For more detailed information refer to the Tabs on the left.

Register to eServices



(Registration for Both VendorPanel and Ariba)

Access to eServices

Note this link is only if you are already registered as a Buyer on eServices
Note this link is only if you are already registered as a Supplier on eServices.
Lead Agency
Department of Premier & Cabinet
Conditions of Use
Reference Number
Start Date
End Date
Primary Contact
Victorian Government Call Centre - 1300 366 356
Secondary Contact

Who can access this SPC?

Mandated Departments

Click here for the full list.

Mandated Agencies

Click here for the full list.

Departmental Contract Managers

Interested stakeholders are advised to contact the Victorian Government Call Centre on 1300 366 356 or alternatively via email

Supplier Details

  1. To register as a supplier on the eServices Register please click here.
  2. To access the spreadsheet containing the full list of suppliers on eServices go to the Reports tab on the left of the screen.

This is a spreadsheet containing the complete list of suppliers active on the eServices register. It will be updated on a regular basis. It contains a Readme Tab.

What you can buy from this SPC

The eServices register is to be used to provide backup / support services of an external organisation for a specific technology project. It is not to be used to engage on-hire workers (temps).

The Staffing Services SPC is used to supply a diverse range of IT and administrative (on-hire workers/temps) . It provides a Master Vendor panel for engagement of temporary staff.

What is the difference with engaging the staffing services state purchase contract (SPC) and the eServices register?

The Staffing Services SPC is to be used when there is a requirement to engage an individual/s for a temporary or permanent role, that would be accountable to a line manager within the purchaser's entity. This engagement is typically based on a position description.

The eServices register is to be used when there is an IT project requirement to engage a business entity, that would be accountable to the purchaser of their services for the delivery of all required outcomes. This engagement is typically based on a statement of work

Refer to the Staffing Services SPC page for further detail.

RULES OF USE: How to use this SPC

This section provides guidelines to Purchasers on the processes and procedures associated with the use of the eServices register and how to engage a Supplier.

Outer budgets agencies can elect to subscribe and voluntarily commit to using the eServices register where it meets their business requirements.

Purchaser Responsibilities

Each Department has the responsibility to:

  • Appoint a Manager to act as the single point of contact for the Category Manager;
  • Comply with the eServices engagement process;
  • Familiarise themselves with the eServices contract;
  • Prepare, manage and obtain approvals for projects;
  • Promote the use of the eServices register;
  • Assess Supplier based on value for money and ensure that trail documentation supporting a purchasing decision is available;
  • Establish and maintain their own relationships with Supplier;
  • Meet with the Category Manager as and when required;
  • Manage the delivery of the project (including deliverables, timelines, budgets and variations);
  • Issue Purchase Orders Contract and Purchase Order prior to the engagement of a Supplier to perform works;
  • Validate Supplier details including contact details, spend data and performance date;
  • Make payment to the Supplier within 30 days of receipt of invoice;
  • Maintain an issues log;
  • Attend Supplier reviews (if necessary);
  • Cooperate with Supplier; and
  • Maintain confidentiality.

Engagement Process

eServices activity in government is subject to considerable scrutiny through Parliament, Freedom of Information and the office of the Auditor-General. Therefore it is vital that Buyers maintain a clear and unambiguous trail of documentation relevant to the purchasing and decision-making processes involved with all advertising and communication activities.

Confidential information

Confidential contract information is available to approved users.

For further information please direct your query to

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