Victorian Government Purchasing Board
Achieving Excellence in Government Procurement


The eServices Register platform has changed.

The Victorian Government is pleased to announce a revised platform for the eServices Register managed by VendorPanelexternal-link.gif .

The eServices Register will continue to function as usual with the VendorPanel platform replacing the Ariba system.

As a result of this change, users of the existing Ariba platform (buyers and suppliers) will need to register again. Many current users would have received emails from VendorPanel to assist with this process. If you have not received any communication regarding the registration process, use the buttons below to register or contact for further information.

Training materials

An introduction to the use of the eServices Register via VendorPanel to help buyers and suppliers understand the new system is provided below.

For further information on the new system, buyers and suppliers will be able to access extensive FAQs and training videos on the VendorPanel platform after successful registration.  

Training sessions for buyers on the new VendorPanel platform will be held on Tuesday 27 June 2017 and Thursday 29 June 2017. 

If you would like to attend, please click here and book into a session.

Additional training sessions will be held on future dates. We encourage you to continue checking the booking page for updates.  

Register as a User of the eServices Register (VendorPanel)


Access the eServices Register (VendorPanel)


Access the eServices Register (Ariba)

No new RFx should be created in Ariba going forward except with the specific consent of Norman Kennedy, the eServices category manager.

These links are to enable access to Ariba for managing quotations "in-flight" projects and for exporting data from completed sourcing events (RFx).

Access to Ariba is currently planned to cease in December 2017.



The eServices Register provides suppliers with a way to respond to requests from government departments and agencies (buyers) for the provision of specified IT services.  It allows buyers to make more informed procurement decisions.

The eServices Register does not have an end date and is open to suppliers who are able provide the goods and services relating to a broad range of IT services and related products, further details of which are discussed in What You Can Buy section below.

Key SPC benefits

The eServices Register aims to provide buyers with flexibility and choice in their procurement requirements along with providing opportunities for industry to compete for Victorian Government business.

The VendorPanel platform:

  • is user friendly in design and scope allowing buyers to more easily navigate it when engaging suppliers;
  • has a built in reporting mechanism allowing buyers to generate reports about their procurement activities; and
  • has a built in analytical component allowing buyers to trace procurement transactions over time.
Lead Agency
Department of Premier and Cabinet
Conditions of Use
Reference Number
Start Date
End Date
Secondary Contact

Who can access this SPC?

Mandated Departments

Click here for the full list.

Mandated Agencies

Click here for the full list.

The eServices Register is also available for use by all other state government entities including local government authorities and non for profit organisations delivering government services on a discretionary basis. Email to verify eligibility.

Departmental Contract Managers

The Department of Premier and Cabinet, via the category manager, is responsible for:

  • liaising with suppliers on matters relating to contract administration and operation; 
  • providing reporting requirements to the Department of Treasury and Finance; 
  • monitoring ‘exceptions’ procurement; and
  • managing and maintaining contract catalogues and all other documentation.

Supplier Details

The list of approved eService suppliers is available within the VendorPanel platform.

What you can buy from this SPC

The scope of the eServices Register includes a broad range of IT services and related products, facilitating the delivery of end-to-end solutions. The register provides a procurement channel for professional services to specify, develop, test and maintain a solution, and may provide all component parts of the solution, including software and hosting services. The full range of hosted services, including software as a service (SaaS) and infrastructure as a service (IaaS), may be offered as part of a full solution. Geo-spatial data services are also available.

The government’s existing procurement arrangements for software or hosting services may need to be used in constructing the solution. In such cases, buyers will have the option to either seek a fully integrated solution offered by a single eServices supplier, or to manage the procurement and integration of the various elements of the solution from multiple suppliers.

Buyers are encouraged to download the categories available on the eServices Register from the Resources section below for further information.

The eServices Register is to be used when there is an IT project requirement to engage a business entity, that would be accountable to the buyer of their services for the delivery of all required outcomes. This engagement is typically based on a statement of work.

The eServices Register is to be used to provide backup or support services of an external organisation for a specific technology project. It is not to be used to engage on-hire workers (temporary staff). The Staffing Services SPC is used to supply a diverse range of IT and administrative on-hire workers/temporary staff. This engagement is typically based on a position description.

The IT Infrastructure Registerexternal-link.gifis to be leveraged for any hardware procurement without a service component.

RULES OF USE: How to use this SPC

The eServices Register is open to all suppliers who are able to provide the said goods and services with applications to be made at any time.

The word.gif Rules of Use (170 KB) document is to be referenced by buyers and suppliers when procuring.

Buyers are advised to maintain a clear and unambiguous trail of documentation relevant to all procurement and decision-making processes, including all advertising and communication activities, as transactions are scrutinised through Parliament, Freedom of Information and the Victorian Auditor-General's Office.


The documents below are also provided for buyers and suppliers when procuring under the eServices Register.

The Ariba System transition out arrangements (archiving)

A YouTube video on exporting an event (a procurement) from Ariba is also provided below for reference as well as other videos:

  • Ariba is not the database of record for procurement events, archiving only needs to take place where the information has not already been stored outside of Ariba.
  • The archiving process requires exporting individual events one by one, there is no bulk facility.
  • The export covers all names, details and attachments. The level of detail required by the user is selected during the export process.
  • All exporting options are available through clicking on the individual event.

Contact if you encounter any issues.

Further assistance

Confidential information

Confidential contractual information is available to approved buyers through the VendorPanelexternal-link.gif website.

For further information please direct your query to

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