Victorian Government Purchasing Board
Achieving Excellence in Government Procurement

Please note  the change in process for accessing State Purchase Contract (SPC)  confidential information. The existing user account to access the SPC confidential information will no longer be active. A new SPC confidential information system is being introduced and will require user registration. Please see instructions in the Registration Guide (126 KB)


The SPC for provision of stationery and workplace consumables was established following an open tender process undertaken by Department of Treasury and Finance.
The SPC offers a range of stationery and workplace consumables.

The SPC commenced on 11 October 2015 for a period of three years and expires on 10 October 2018 with two one-year extension options.
The SPC is a sole supplier arrangement with Complete Office Supplies (COS).

Key SPC benefits

The objectives of the contract is to ensure value for money outcomes in the procurement and consumption of stationery and workplace consumables across Victorian government and agencies.

The SPC provides the following benefits:

  • Financial benefits - reduced pricing and buying efficiency discounts.
  • Improved contract conditions.
  • opportunity for further benefits through ongoing category management initiatives and improved buying behaviours.
Lead Agency
Department of Treasury and Finance
Conditions of Use
Reference Number
Sole supplier
Start Date
End Date
Primary Contact
Steven Brown
Category Manager
Department of Treasury and Finance
Tel: (+613) 9651 1558
Secondary Contact
John Ivkovic
Senior Category Manager
Department Treasury and Finance
Tel: (+613) 9651 1555

Who can access this SPC?

Mandated Departments

Click here for the full list.

Mandated Agencies

Click here for the full list.

Departments and agencies bound by Victorian Government Purchasing Board policies must purchase from the SPC if the arrangement is mandated. Refer to the above lists.

Subject to approval by the lead department, other government owned or supported organisations such as not-for-profit, councils and other government bodies may access the SPC on a discretionary basis. Consult the category manager to confirm eligibility.

Departmental Contract Managers

Departmental representatives/contract managers are the key point of contact between the SPC category manager and departmental users. They can be contacted for SPC information and are responsible for resolving operational issues raised by contract users and suppliers.  

Departmental representatives contact details can be found here in the Departmental Contact List.docx

Supplier Details

The SPC is a sole supplier arrangement with Complete Office Supplies (COS)

Complete Office Supplies
Address: 9 Permas Way, Truganina VIC 3029
Phone: 1300 495 856

Each mandated department has been assigned a COS account director and account manager to assist with departmental enquiries. Please refer to the Stationery Supplier Contact Form 2016 for this information.

What you can buy from this SPC

The SPC provides the following products

Product Group Examples of products available (but are not limited to) 
Paper All types of paper, including photocopy, laser/desk and inkjet printer, computer and facsimile paper including both virgin paper and paper with recycled content, etc.
ICT Consumables Printer cartridges, toner cartridges, media and data storage - CDR, DVR, USB flash drives, data cartridges and other computer accessories such wireless mouse, keyboard, laptop bags, etc.
General Stationery Writing instruments, note books, note pads, hole punch, diaries, staplers, rulers, adhesives, packing tapes, stamps, calculators, correction products,  cards (cue, index) and folders, art supplies, etc.
Filing Filing and storage equipment, labels and labelling, dividers, binding accessories, folders,  clips, PVC pockets, etc.
Janitorial Washroom/bathroom products, toiletries, cleaning, etc.
Kitchen Coffee, tea, sugar, long life or non-perishable food products, table and kitchenware, kitchen appliances, etc.
Office Furniture General office furniture outside of full office fit outs.
Workplace Safety Personal protective equipment, personal care/hygiene, first aid etc.
Office Machines Laminators, binding machines, shredders, whiteboards, dictation, etc.
Uniforms Generic apparel, etc.


The product groups are classified as either mandatory or optional. Purchasers must procure mandatory Goods from the Supplier under the Agreement.  Purchasers may procure optional Goods from the Supplier under the Agreement or through other sources e.g. alternate contract arrangements. The breakdown of mandatory and optional product group is as follows:

 Mandatory Optional 
  • Paper
  • ICT Consumables
  • General Stationery
  • Filing 
  • Janitorial
  • Kitchen
  • Office Furniture
  • Workplace Safety
  • Office Machines
  • Uniforms


For the avoidance of doubt, Goods and/or services not within the scope of the Agreement include those that currently fall within other whole of Victorian government contract arrangements. These include but are not limited to:

  • Print management services;
  • Marketing services;
  • Multifunctional devices and printers and
  • Any other major whole of Victorian Government contract relating to information and communications technology.

RULES OF USE: How to use this SPC

Parties using the SPC are legally required to comply with the rules of use established by the lead department for purchasing under SPC as follows:

Mandated departments - All mandated departments have been set up with their preferred ordering platform. Please contact your department representative should you wish to place an order through this SPC.

Non mandated entities – Non mandated entities who wish to access the SPC must follow the instructions on how to join the SPC. Upon approval you must contact the supplier in order to be set up with a log in to the COSnet ordering platform.

VIPP requirements have been completed as part of the Request for Tender process  and will be monitored on an ongoing basis by the lead department.

How to join the SPC

Organisations interested in joining the SPC and accessing confidential information should follow  the  process below:

Please note confidential information may only be accessed and used for the purpose of joining the SPC and purchasing under the SPC.

Step 1. Register to DTF.APPS portal and complete an on-line confidential information access request form to access confidential information for the selected SPC. Please see instructions in the Registration Guide (126 KB)

Step 2. The category manager will verify your eligibility to access the confidential information and if approved, you will be notified via email.

Step 3. If you wish to acquire goods from the supplier, email and copy in with the following:

“Pursuant to clause 3.1(b) of the Stationery and Workplace Consumable SPC, [Entity Name] seek approval from the Lead Department to acquire Goods from the Supplier under the terms and conditions of the Agreement”.

On receipt of an email granting approval contact the supplier to establish set up for your entity.

Step 4. Advise the category manager once you have completed the joining process.

Confidential Information

Confidential contract information is available to approved users. You can obtain access to this information by creating a user account for the new SPC confidential information system. Please refer to the instructions in the How to join the SPC section above.

The confidential section contains the executed contract and pricing catalogue.


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